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How to remove activation lock

How to remove activation lock from iphone to connect watch

Posted on Feb 15, 2021 5:18 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 15, 2021 8:07 AM

Hello Shlok07,


It isn't clear to me if you want to remove the lock from your phone or your Watch. In either case the requirements are similar. Here's your options:


"Activation Lock for iPhone, iPad, and iPod touch" is a security feature, in part to deter re-selling of stolen devices. To learn more click here --> http://support.apple.com/HT201365


and:


Click on this link to read "About Activation Lock on your Apple Watch" --> https://support.apple.com/HT205009


An activation lock can only be removed using information for the account that applied the lock. If you know this information follow the onscreen steps to enter the Apple ID and password used to set up the device, or enter the device passcode.


If you do not know the required information and you are not the original owner, get the owner of the account to remove the lock*, or return the device for a refund or recycle it. The device is otherwise useless to you. If the owner is unknown and has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.


If you are the original owner and have forgotten the log-in information, try to recover it:

• "If you forgot your Apple ID" [this is likely an email address you are using or used in the past] click here --> https://support.apple.com/HT201354

• "If you forgot your Apple ID password" click here --> https://support.apple.com/HT201487


Otherwise:

- Apple can remove a lock if a person can provide sufficient evidence of valid ownership. Do this online here --> https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what constitutes proof. In the past this has been the receipt issued to the first owner.

Alternatively you may be able to do this at an Apple Store.


*How to remove Activation Lock - https://support.apple.com/HT201441

1 reply
Question marked as Top-ranking reply

Feb 15, 2021 8:07 AM in response to shlok07

Hello Shlok07,


It isn't clear to me if you want to remove the lock from your phone or your Watch. In either case the requirements are similar. Here's your options:


"Activation Lock for iPhone, iPad, and iPod touch" is a security feature, in part to deter re-selling of stolen devices. To learn more click here --> http://support.apple.com/HT201365


and:


Click on this link to read "About Activation Lock on your Apple Watch" --> https://support.apple.com/HT205009


An activation lock can only be removed using information for the account that applied the lock. If you know this information follow the onscreen steps to enter the Apple ID and password used to set up the device, or enter the device passcode.


If you do not know the required information and you are not the original owner, get the owner of the account to remove the lock*, or return the device for a refund or recycle it. The device is otherwise useless to you. If the owner is unknown and has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.


If you are the original owner and have forgotten the log-in information, try to recover it:

• "If you forgot your Apple ID" [this is likely an email address you are using or used in the past] click here --> https://support.apple.com/HT201354

• "If you forgot your Apple ID password" click here --> https://support.apple.com/HT201487


Otherwise:

- Apple can remove a lock if a person can provide sufficient evidence of valid ownership. Do this online here --> https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what constitutes proof. In the past this has been the receipt issued to the first owner.

Alternatively you may be able to do this at an Apple Store.


*How to remove Activation Lock - https://support.apple.com/HT201441

How to remove activation lock

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