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Unable to update a iphone

unable to updating software

iPhone 6s, iOS 11

Posted on Feb 13, 2021 7:21 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 13, 2021 7:26 AM

In addtion to what kb1951 noted,


"If you need more space for an update" click here --> https://support.apple.com/HT203097

Things to try (read the link to get more details):

Plug your device into your computer to update using your computer.

Delete content from your device and try to update again.

Manage the storage on your device with recommendations. Settings > General > [device] Storage > Scroll to the Recommendations


There are related tips in this document:


If your iPhone, iPad or iPod touch won’t update - Apple Support - "You might be unable to update your iPhone, iPad, or iPod touch wirelessly — or over the air — for one of these reasons."

https://support.apple.com/HT201435

2 replies
Question marked as Top-ranking reply

Feb 13, 2021 7:26 AM in response to sama85

In addtion to what kb1951 noted,


"If you need more space for an update" click here --> https://support.apple.com/HT203097

Things to try (read the link to get more details):

Plug your device into your computer to update using your computer.

Delete content from your device and try to update again.

Manage the storage on your device with recommendations. Settings > General > [device] Storage > Scroll to the Recommendations


There are related tips in this document:


If your iPhone, iPad or iPod touch won’t update - Apple Support - "You might be unable to update your iPhone, iPad, or iPod touch wirelessly — or over the air — for one of these reasons."

https://support.apple.com/HT201435

Unable to update a iphone

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