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Could not receive text messages on my physical SIM card

I've iPhone XS and I started using dual SIM recently. However, I'm receiving text messages only to the number associated with the eSIM, which is my AT&T account. I don't receive messages sent to my physical SIM card which is another provider (not AT&T). I've eSIM configured as the primary number and the physical SIM as the secondary number. Thoughts?

iPhone XS Max, iOS 14

Posted on Feb 11, 2021 6:46 AM

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Question marked as Top-ranking reply

Posted on Feb 11, 2021 6:47 AM

Contact the carrier for the physical SIM; text messaging is a carrier function.

2 replies

Could not receive text messages on my physical SIM card

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