In-app purchases by a minor refund rejection
My 8-year old usually would ask for permission to buy anything online. He recently downloaded a game called Dragon Tamer. Last two days he acciddently bought some gems worth around A$700. There were repeated purchases within few minutes, showing clearly this was not his intention, and these were unauthorised purchases. I asked Apple for refund but it was rejected without giving any reason. Now I'm helpless. Any advise how I could escalate this issue? Any consumer protection help?
