You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Itunes payment

Hi!

I tried Itunes and didn’t really need it. I couldn’t figure out how to cancel the order, before new payment came. Is it possible to have my money back, since I haven’t used Itunes?

iPhone XR, iOS 14

Posted on Feb 8, 2021 2:24 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 8, 2021 12:09 PM

iTunes was an application on a computer. It no longer exists except on Windows computers. It was free and wasn't a subscription item. I presume you mean an Apple Music subscription.


Please read this link to learn "How to cancel a subscription from Apple" on a device --> https://support.apple.com/HT202039 or go straight to this link to do this in a web browser --> https://apple.co/2Th4vqI


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew."

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Report A Problem; click here --> https://reportaproblem.apple.com/?s=6


Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


1 reply
Question marked as Top-ranking reply

Feb 8, 2021 12:09 PM in response to ellamantykoski

iTunes was an application on a computer. It no longer exists except on Windows computers. It was free and wasn't a subscription item. I presume you mean an Apple Music subscription.


Please read this link to learn "How to cancel a subscription from Apple" on a device --> https://support.apple.com/HT202039 or go straight to this link to do this in a web browser --> https://apple.co/2Th4vqI


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew."

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Report A Problem; click here --> https://reportaproblem.apple.com/?s=6


Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Itunes payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.