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My Scansnap ix500 is not working with macOS High Sierra 10.13.4. How do I make it work?

My Scansnap ix500 is not working with macOS High Sierra 10.13.4. How do I make it work?

Posted on Feb 6, 2021 01:53 PM

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Posted on Feb 6, 2021 02:07 PM

Try updating using the following: https://scansnap.fujitsu.com/global/dl/

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Feb 6, 2021 02:07 PM in response to Kaawa

Try updating using the following: https://scansnap.fujitsu.com/global/dl/

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Feb 7, 2021 12:12 PM in response to FoxFifth

Thank you. I did run into a problem updating firmware and it would not recognize my scansnap ix500. I tried unplugging device and it just did not recognize it. I opted out of the firmware update and scanner worked.

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My Scansnap ix500 is not working with macOS High Sierra 10.13.4. How do I make it work?

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