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My carrier says only Apple can unlock phones purchased from them. Is this true?

I purchased two phones from Apple and my carrier is Consumer Cellular. CC says only Apple can unlock the phones to change carriers. How do I make this happen?


iPhone 6s, iOS 14

Posted on Feb 2, 2021 10:07 AM

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Question marked as Top-ranking reply

Posted on Feb 2, 2021 10:14 AM

Only the current carrier can remove their sim lock.

Ask them. Apple can't.

1 reply

My carrier says only Apple can unlock phones purchased from them. Is this true?

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