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B2chain Author

Level 1

4 points

I forgot my passcode and my phone says one iTunes. I don't know how to do this, and how will it help me

I don't know passcode for my iphone

how to open phone?

iPhone XR, iOS 14

Posted on Feb 1, 2021 9:19 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on Feb 1, 2021 9:22 AM

You need a computer running a program called "iTunes", then:

Keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud), pay attention to the specific gestures that you need to perform while connecting your iPhone to a computer (Windows 10 PC running the latest iTunes version) or Mac (which can have iTunes or Finder, depending on the macOS installed on it), and follow these instructions to re-gain access to your device:--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

or watch this support video about the same matter:

https://www.youtube.com/watch?v=7s8-zLG9ySQ

Regards

Giulio

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I forgot my passcode and my phone says one iTunes. I don't know how to do this, and how will it help me

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