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Trying to erase disk in iMac ... get message

Get message

unmounting disk

couldnt open device .. (-69877)


operations failed

Posted on Jan 27, 2021 7:00 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2021 7:38 AM

You're welcome.


You bought it used or new from Apple?


If it is used, you may have trouble if the previous owner did not properly prepare it for resale.

What to do before you sell, give away, or trade in your Mac - Apple Support


If it is new, then you need to use macOS Recovery Mode to erase and reinstall macOS.

About macOS Recovery on Intel-based Mac computers - Apple Support

3 replies
Question marked as Top-ranking reply

Jan 28, 2021 7:38 AM in response to Javedoo

You're welcome.


You bought it used or new from Apple?


If it is used, you may have trouble if the previous owner did not properly prepare it for resale.

What to do before you sell, give away, or trade in your Mac - Apple Support


If it is new, then you need to use macOS Recovery Mode to erase and reinstall macOS.

About macOS Recovery on Intel-based Mac computers - Apple Support

Trying to erase disk in iMac ... get message

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