Transfer of data and apps from old iphone
My transfer to new iPhone 11 appears to have stopped half way thru. The majority of apps have only partially downloaded. What can I do?
iPhone 11, iOS 14
User profile for user:
Corrie84
User level:
Community Specialist
Hey Jonp4,
We understand your restore from your backup was interuppted halfway through and isn't continuing. We'll be happy to help.
When this occurs, you'll need to erase your device and start the restore process over again and ensure it stays connected to the cable if directly connected to computer when restoring backup or that it stays connected to Wi-Fi until the process completes if restoring from an iCloud backup.
To erase, go to Settings > General > Reset > Erase all content and settings. Once back to the setup screen again, complete the steps here:
Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch
We hope this information helps out.
Take care!