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App Store

Hi my App Store isn't letting me download or update anything because it say that my account has been disabled how can I fix that?

iPhone 8, iOS 14

Posted on Jan 26, 2021 8:15 PM

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Question marked as Top-ranking reply

Posted on Jan 26, 2021 8:21 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

1 reply
Question marked as Top-ranking reply

Jan 26, 2021 8:21 PM in response to itskimm

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

App Store

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