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I keep getting a redirect to apple support for a POPUP ADS or SECURITY ISSUES

Posted on Jan 26, 2021 3:15 PM

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Question marked as Top-ranking reply

Posted on Jan 27, 2021 7:38 AM

sthompson7 wrote:

I keep getting a redirect to apple support for a POPUP ADS or SECURITY ISSUES



I suspect you have installed adware/malware:


>System Preferences>Profiles click into it and then remove all the suspicious things from the list. (This Preference pane will not be present if no profiles found.)


Adware Removal Guide—Manual removal of : http://www.thesafemac.com/arg-identification/

or

Try running this trusted utility https://www.malwarebytes.com/mac/


also Verify you are not using SOCKS proxy:

>System Preferences>Networks>Advanced>Proxy uncheck the box


Adware/malware launch daemons can set SOCKS proxies without user participation.

(SOCKS is an Internet protocol that exchanges network packets between a client and server through a proxy server.)




1 reply
Question marked as Top-ranking reply

Jan 27, 2021 7:38 AM in response to sthompson7

sthompson7 wrote:

I keep getting a redirect to apple support for a POPUP ADS or SECURITY ISSUES



I suspect you have installed adware/malware:


>System Preferences>Profiles click into it and then remove all the suspicious things from the list. (This Preference pane will not be present if no profiles found.)


Adware Removal Guide—Manual removal of : http://www.thesafemac.com/arg-identification/

or

Try running this trusted utility https://www.malwarebytes.com/mac/


also Verify you are not using SOCKS proxy:

>System Preferences>Networks>Advanced>Proxy uncheck the box


Adware/malware launch daemons can set SOCKS proxies without user participation.

(SOCKS is an Internet protocol that exchanges network packets between a client and server through a proxy server.)




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