disk utility wont allow me to use the erase function

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disk utility wont allow me to use the erase function

im trying to get my mac ready for sale but i need to erase all the files first and for some reason disk utility wont allow me to use the erase function. any ideas on what to do?

MacBook Air 13″, OS X 10.11

Posted on Jan 22, 2021 4:25 PM

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Answer 1

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dialabrain

Level 10

133,145 points

Jan 22, 2021 4:31 PM in response to sadiemason

If you haven't already done so, see the link posted above…

How to erase your Intel-based Mac - Apple Support

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Answer 2

sadiemason Author

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8 points

Jan 22, 2021 4:38 PM in response to dialabrain

You’ll see that there isn’t another option if the erase button doesn’t work though. That’s the issue.

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Answer 3

dialabrain

Level 10

133,145 points

Jan 22, 2021 4:41 PM in response to sadiemason

You have to be in Recovery Mode.

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