Refund for accidental in-app purchases
Apple will not Refund for accidental in-app purchases made by my child. They claim in app purchases are not eligible. I asked why not they just said they aren’t. What else can I do?
iPhone 11 Pro Max
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Sorry, I don't know -- but the following may help to prevent the same situation in the future. See below from Request a refund for apps or content that you bought from Apple - Apple Support
If you or a family member bought an item by mistake, set up Screen Time to prevent unintentional purchases in the future. You can require a password for purchases, prevent some types of purchases, or disable purchasing completely. Set up Screen Time.