Cannot Purchase

Trying to purchase something for my sons game and put in my payment info and it is saying to contact iTunes support as payment could not be completed. Not sure why.

iPod, iOS 14

Posted on Jan 17, 2021 06:14 AM

Reply

Top-ranking reply

Niel

Community+ 2025

Level 10

739,577 points

Posted on Jan 17, 2021 06:31 AM

Click here and ask the iTunes Store staff for assistance. Only they will know why.

(190422)

View in context

Similar questions

payments Can not buy. Products in the game. Then the words "Your Purchase Could Not Be Completed. For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/." Please tell me how to solve it.
442 1
Can’t complete purchase When I try to make a purchase on a game it says “For assistance, contact iTunes Support at www.apple.com/support/iTunes/ww/.
461 1
iTunes purchase could not be completed When I buy money for a game it appears to me >> Your Purchase Could Not Be Completed For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/.<< so what is the problem [Re-Titled by Moderator]
663 1

2 replies

Top-ranking reply

Niel

Community+ 2025

Level 10

739,577 points

Jan 17, 2021 06:31 AM in response to mtgarrow1206

Click here and ask the iTunes Store staff for assistance. Only they will know why.

(190422)

Reply

kb1951

Level 10

125,885 points

Jan 17, 2021 06:16 AM in response to mtgarrow1206

You need to contact iTunes support for purchase issues.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot Purchase

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up