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My passport WD was working well in my previous MacBook Pro Mid2012. I have now the new MacBook Air M1, it sees the external hard disk, but it does not open the password application. what should I do to solve this problem?
[Re-Titled by Moderator]
Hi guys so we call this Apple support for some problems with my new M1 macbook air so one of worker by name of Jason answer the call .he was the smartest person I ever met he solve my problems so quick with excellent communication skills. He is the best of anyone call support I will recommend he is the right guy to solve problems.
Thank you for your response.
I have downloaded WD Discovery that solved the problem.
https://support.wdc.com/downloads.aspx?p=293&lang=en
It worked!
If the password application was 32-bit, it won’t run on macOS 10.15 or later. See if WD has an updated version of the app.
I buy the new MacBook Pro M1 chip it’s not supporting my external WD hard drive can someone please help me
Hi, congratulations that you got the amazing M1. I have faced the same issue after I got my laptop M1.
Try to download WD Discovery. I believe that will solve your problem. All the best.
thanks did u used the same link because when I open it it’s saying for window does it really work on M1 chip 2020 new MacBook Air.
Western Digital external hard disk does not open the password application
