Apple Music content issue

Hi

I can't find most of Scorpions albums in the Apple Music . Were they deleted permanently? I hope not

Posted on Jan 16, 2021 1:10 AM

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Posted on Jan 19, 2021 9:10 AM

Hi

i’m talking about some albums e. g. Blackout that have disappeared recently in Apple Music Russia. So this is not a software issue.


for example Unbreakable is available in both stores

https://music.apple.com/us/album/unbreakable/402689949

https://music.apple.com/ru/album/unbreakable/402689949

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Jan 19, 2021 9:10 AM in response to barberlives123

Hi

i’m talking about some albums e. g. Blackout that have disappeared recently in Apple Music Russia. So this is not a software issue.


for example Unbreakable is available in both stores

https://music.apple.com/us/album/unbreakable/402689949

https://music.apple.com/ru/album/unbreakable/402689949

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Jan 23, 2021 9:07 AM in response to Batook

Hello Batook,


Thanks for getting back to us with those additional details. It looks like some albums are not available for your country's Apple Music or iTunes Store and might be available for other countries stores, and we'd be happy to clear things up.


Content can vary for each country. You can read more about this in our terms and conditions: 


Apple Media Services Terms and Conditions


Thank you for using Apple Support Communities. Have a nice day.

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Jan 19, 2021 8:14 AM in response to Batook

Hello Batook,


Welcome to Apple Support Communities. We understand having issues finding most of Scorpions albums on Apple Music, and we'd be happy to look into this with you.


To get started, can you give us examples of the missing albums? Did you previously add them to your library, then they disappear? If so, are you getting an error when you try to play them?

Which device model, and OS version are you using Apple Music with? Also, have you made any changes to the country associated with your Apple ID account recently?


Please check out the following links:

Scorpions

If songs are missing from your music library after you turn on Sync Library


We hope this information is useful. Kind regards.

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Apple Music content issue

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