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My account has been disabled in App Store and iTunes

I have a problem because my account has been disabled in App Store and iTunes. I do not know what am I supposed to do. Turning off the phone and changing the password did not help. Three days ago in my mum’s phone I have deactivated my account and I had to create new account. On the App Store I cannot update the application that I have on my phone, but I can download applications that I have not installed yet. Please help me

Posted on Jan 13, 2021 3:08 AM

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Question marked as Top-ranking reply

Posted on Jan 13, 2021 9:29 AM

Here's what you need to do Natala:


Contact Apple Support by clicking on this shortcut for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


From: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

1 reply
Question marked as Top-ranking reply

Jan 13, 2021 9:29 AM in response to Natala_19

Here's what you need to do Natala:


Contact Apple Support by clicking on this shortcut for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


From: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

My account has been disabled in App Store and iTunes

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