Fitness + app not available

I updated my iphone x to the latest iOS but still can’t get fitness + app and see the message ‘This app requires specific features not available on this device’ help!

Posted on Jan 12, 2021 9:15 PM

Reply
1 reply

Jan 23, 2021 1:26 AM in response to jayalong

Sadly I learned through Communities, that the reason you cannot download the fitness+ app is because you don’t have an Apple Watch attached to your phone. Apparently, it is a requirement.

https://support.apple.com/en-us/HT211922

The Apple phone support agent I spoke with had no knowledge of this and wasted (literally) hours of my time trying to troubleshoot a problem that had a simple answer.


im surprised no one else responded to your post. It’s hard to believe that you and I are the only ones with this question. I hope I’ve answered it for you.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Fitness + app not available

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.