Why is my screen unresponsive when it is not cracked

my screen is unresponsive after I only just turned my phone off once. I didn’t drop it I just turned it off and back on and now the screen completely does not work. Please help

iPhone 11, iOS 14

Posted on Jan 11, 2021 09:53 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 11, 2021 10:27 AM

dtorrez3 wrote:

my screen is unresponsive after I only just turned my phone off once. I didn’t drop it I just turned it off and back on and now the screen completely does not work. Please help

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is my screen unresponsive when it is not cracked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.