my ipod touch 7 generation will not sync to my itunes because the software will not update i get a error (4000)

iPod, iOS 14

Posted on Jan 10, 2021 10:00 AM

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iPod Touch update I Downloaded an update to my iPod touch and it downloaded for about an hour. when the upload to the iPod tries to go i get a message: "the iPod could not be updated . An unknown error occurred (4000)" this after my PC "extracted" the update with no error messages and tried to update the IPod So I don't think my synching is working now... I'm confused...I have exited both devices and tried again after 30 minutes but still a problem A while ago when i had issues on an update I was able to do it directly onto the iPod but forgotttn how to do that now.. Any help will be appreciated as I want to add some more purchases but nervous they will not synch to the iPod. Thanks - I'm not a very Apple-savvy person - the iPod touch is all I have (it is a pretty know device) Thnaks Papa-Roy
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1 reply

bobjbkln

Level 6

9,993 points

Jan 10, 2021 8:25 PM in response to shadowdemon78

Try updating directly on the iPod (Settings>General>Software Update)

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my ipod touch 7 generation will not sync to my itunes because the software will not update i get a error (4000)

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