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Level 1

4 points

How can I exchange an iPhone?

how do I can exchange for an iPhone 12 pro max? just got iPhone 12 pro last week

[Re-Titled by Moderator]

Posted on Jan 6, 2021 9:24 AM

Top-ranking reply

Level 10

421,285 points

Posted on Jan 6, 2021 9:31 AM

You don't exchange it as such, you return the old one and you buy the new one as two separate steps.

Apple Store (US) Sales and Refund Policy - http://www.apple.com/shop/help/returns_refund - "You have 14 calendar days to return an item from the date you received it."

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