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Apple watch

How can I book an appointment to reset my Apple watch. Connected to a phone that broke and cannot recall my password or iCloud account log in



Apple Watch

Posted on Jan 5, 2021 12:31 PM

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Question marked as Top-ranking reply

Posted on Jan 5, 2021 12:37 PM

You can use this link to make a Genius Bar reservation:

Genius Bar Reservation and Apple Support Options - Apple

However, be sure to have a proof of purchase and ID to show that you are the ORIGINAL owner of the watch. They will not reset your device otherwise. Perhaps these articles will help:

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support


1 reply
Question marked as Top-ranking reply

Jan 5, 2021 12:37 PM in response to JWild2510

You can use this link to make a Genius Bar reservation:

Genius Bar Reservation and Apple Support Options - Apple

However, be sure to have a proof of purchase and ID to show that you are the ORIGINAL owner of the watch. They will not reset your device otherwise. Perhaps these articles will help:

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support


Apple watch

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