You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music

Hi, I’m having an issue with doing the student discount subscription for Apple Music and every time I tried verifying that I am eligible for it, it happens to show a blank screen of the background leaving me unable to make a subscription. Is there a way to fix this issue and how would I do it?

Posted on Jan 4, 2021 5:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2021 5:10 PM

Have you tried force quitting the app and trying again? If that doesn't work, try restarting your device.

6 replies

Apple Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.