You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Airpods Pro won't connect to iphone XS Max

I just got airpods pro and have had pairing issues out the box, I've reset my phone to factory settings. update AirPod firmware. They connect to my late model macbook pro and 2018 ipad, also connect to my mom's iphone 8. My 1st generation airpods connect to my iphone xs max and other devices but the new airpods pro won't connect to my iphone xs max... anyone else having these problems and know a solution?

Posted on Jan 4, 2021 3:08 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2021 3:48 PM

Hello,

Start here:

If your AirPods won't connect

Good luck.

1 reply

Airpods Pro won't connect to iphone XS Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.