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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My wireless keyboard for my mac will only work when it is plugged in. It is turned on and when i looked at it, you can see the battery life at 100% but with a lighting bolt thru it.
iMac 21.5″, macOS 10.15
Hi quiltmaker4,
Thanks for using Apple Support Communities. We understand you're running into an issue with your wireless keyboard. We certainly want to make sure that's working as expected for you, and we're happy to help.
We recommend starting with the steps in the following resource as these can resolve common issues with wireless keyboards: If your Apple wireless mouse, keyboard, or trackpad isn't working with your Mac as expected
Thanks.
Hi quiltmaker4,
Thanks for using Apple Support Communities. We understand you're running into an issue with your wireless keyboard. We certainly want to make sure that's working as expected for you, and we're happy to help.
We recommend starting with the steps in the following resource as these can resolve common issues with wireless keyboards: If your Apple wireless mouse, keyboard, or trackpad isn't working with your Mac as expected
Thanks.
I had to charge my keyboard for over 12 hours to get it to work again.
Thank You
Linda
my wireless keyboard for the mac only works when it is plugged in
