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shahad39 Author

Level 1

4 points

Receiving awkward emails

I’ve been receiving strange emails claiming that my i cloud account needs to be verified, and that my account is locked.

the email address is apparently not from iCloud.

Posted on Jan 2, 2021 2:38 PM

Top-ranking reply

stedman1

Community+ 2024

Level 10

262,882 points

Posted on Jan 2, 2021 2:39 PM

Apple would not warn of a pending account issue, giving you a deadline to fix the issue.
Apple does not include document, or PDF files to download.
Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
Apple would not have such horrible spelling or grammar.
Apple would not send a message to “Undisclosed Recipients”.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

If you provided your Apple ID and password at the bogus site, change your password immediately.

https://support.apple.com/en-us/HT201355

The links below have information to help identify fraudulent emails.

Identifying legitimate emails from the iTunes Store

https://support.apple.com/en-us/HT204759

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