Lost all passwords when transfer to new iPhone 12

Transferred to new phone lost all my passwords to all my apps

iPhone 12 mini, iOS 14

Posted on Jan 2, 2021 2:07 PM

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Question marked as Top-ranking reply

Posted on Jan 2, 2021 2:12 PM

Do you still have the old phone?

If you check Settings > Passwords are there passwords listed in there?

If you check Settings > [your name] > iCloud, is iCloud Keychain turned on?


If your passwords were stored using iCloud Keychain on your old phone, you might just need to turn that on for the new phone.


If you are just referring to the previous phone signing into an app using Touch/Face ID, that doesn't necessarily mean the passwords were saved anywhere.

3 replies
Question marked as Top-ranking reply

Jan 2, 2021 2:12 PM in response to Mostlycandy

Do you still have the old phone?

If you check Settings > Passwords are there passwords listed in there?

If you check Settings > [your name] > iCloud, is iCloud Keychain turned on?


If your passwords were stored using iCloud Keychain on your old phone, you might just need to turn that on for the new phone.


If you are just referring to the previous phone signing into an app using Touch/Face ID, that doesn't necessarily mean the passwords were saved anywhere.

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Lost all passwords when transfer to new iPhone 12

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