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Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >
I have reset my computer, shut down my computer and time after time I can not get my touch id to work. I currently have no finger prints on here. I go to try and add one and it doesn't let me. I type in my password for my MacBook and then it takes me back to add the finger print and I click it to add one but nothing happens. nothing changes on the screen.
MacBook Pro with Touch Bar
n_0726 wrote:
I have reset my computer, shut down my computer and time after time I can not get my touch id to work. I currently have no finger prints on here. I go to try and add one and it doesn't let me. I type in my password for my MacBook and then it takes me back to add the finger print and I click it to add one but nothing happens. nothing changes on the screen.
Try resetting the SMC https://support.apple.com/en-us/HT201295
if no resolve
Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379
n_0726 wrote:
I have reset my computer, shut down my computer and time after time I can not get my touch id to work. I currently have no finger prints on here. I go to try and add one and it doesn't let me. I type in my password for my MacBook and then it takes me back to add the finger print and I click it to add one but nothing happens. nothing changes on the screen.
Try resetting the SMC https://support.apple.com/en-us/HT201295
if no resolve
Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379
Resetting the SMC worked! Thank you so much!
n_0726 wrote:
Resetting the SMC worked! Thank you so much!
Good computing n_0726 !
Touch ID on my MacBook Pro is not working
