You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

do I need to pay for the UPS return service?

I just bought a new iPad and I am returning the old one (5th gen) to get some money back.

I received the kit from apple, which includes a box and a UPS label.

I can call them to do the pickup, or drop it at one of their offices.


I would like to know if it will cost me anything if I call them tho collect the package.


tks in adv for your support...

iPad (5th gen) Wi-Fi

Posted on Jan 1, 2021 2:08 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 1, 2021 2:47 PM

The trade-in shipment is prepaid.

1 reply

do I need to pay for the UPS return service?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.