Iphone 11 dual sim Network issue

Question

Iphone 11 dual sim Network issue

Hello Team,

I am facing issue with dual sim in iphone 11 ( ios version 14.0.1). The problem is Network signals are lost intermittently in either of the sim especially when I am on call on any of the sim and then I get the signal back in 5-10 seconds.

Usually I get network in both sim and also they work fine sometimes. But it reconnects to the network very often, I am 100% sure that there is no problem with the Network provider, because when I switch to single sim (either sim), it works absolutely fine and also both the Sim works very well in other handsets like Samsung ones or any other. The problem occurs with iphone and that too with dual sim.

I would say Iphone dual sim is a total failure. I regret the decision of buying iphone 11. Please don't tell me to restart the phone etc, I have tried that couple of times.

I am using Vodafone as primary sim and Jio (india) as secondary e-sim. All the mobile data is setup as e-sim and default call is also e-sim.

Even this problem disturbs my mobile data internet.

Please fix the issue or refund the money.

Posted on Dec 31, 2020 7:26 AM

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Answer 1

Top-ranking reply

Engineer-Puneet Author

Level 1

16 points

Dec 31, 2020 10:47 AM in response to Engineer-Puneet

Other people are also facing same issue.

i found a link on google where someone described the same problem in detail

https://www.google.co.uk/amp/s/wccftech.com/iphone-11-randomly-disconnects-from-lte-in-dual-sim-mode-are-you-affected-too/amp/

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Answer 2

Dec 31, 2020 7:34 AM in response to QuickTimeKirk

See someone else has also faced the same issue.

https://discussions.apple.com/thread/8619687

if you say that carrier controls network then I want to remind you that this issue is not occurring with other phones like Samsung. So you want to say that Network providers are biased and they disrupt network on iphone.

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Answer 3

Dec 31, 2020 7:31 AM in response to QuickTimeKirk

I am 200% sure because it works very well with single sim. No network disruption.

the problem start occurring when I enable the dual sim.

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Answer 4

Dec 31, 2020 7:39 AM in response to QuickTimeKirk

Who told you to reply on this thread, looks like you have been paid good by apple to not accept that there is some issue with iphones.

I just now noticed when I am making a call from e-sim the network in the primary sim drops and after I hung up, immediately the network is restored in primary sim.