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maksimus99 Author

Level 1

4 points

Purchase Date not Validated

Why i can’t see the date of guarantee period of my device?

[Image Edited by Moderator to Remove Personal Information]

Posted on Dec 28, 2020 8:26 AM

Top-ranking reply

Lawrence Finch

Level 10

217,128 points

Posted on Dec 28, 2020 8:31 AM

Because whoever sold it to you did not notify Apple of the sale as of the time you checked. It can take a couple of days to update the warranty database, but if it is past that check here → Check Your Service and Support Coverage - Apple Support

If it doesn’t show your warranty status see this support link → Correct the purchase date or expiration date for your AppleCare agreement - Apple Support

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Purchase Date not Validated

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