You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Erasing MacBook Air

I had to stop in the middle of the erasing process. Now when I turn it on, all I see after the apple logo is a file folder with a ? in the middle of it flashing. What to do?


[Re-Titled by Moderator]

Posted on Dec 25, 2020 7:41 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 25, 2020 11:44 AM

Are you booting to Recovery? If you are starting up normally then it is trying to boot to your partially erased volume and obviously cannot since it is partially wiped.


About macOS Recovery - https://support.apple.com/HT201314 - "OS X Lion and later include OS X Recovery. This feature includes all of the tools you need to reinstall OS X, repair your disk, and even restore from a Time Machine backup." - Also information about Internet recovery.

and:

How to reinstall macOS from macOS Recovery

https://support.apple.com/HT204904

1 reply
Question marked as Top-ranking reply

Dec 25, 2020 11:44 AM in response to jananfrombaltimore

Are you booting to Recovery? If you are starting up normally then it is trying to boot to your partially erased volume and obviously cannot since it is partially wiped.


About macOS Recovery - https://support.apple.com/HT201314 - "OS X Lion and later include OS X Recovery. This feature includes all of the tools you need to reinstall OS X, repair your disk, and even restore from a Time Machine backup." - Also information about Internet recovery.

and:

How to reinstall macOS from macOS Recovery

https://support.apple.com/HT204904

Erasing MacBook Air

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.