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Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
I am subscribed to Apple Music, when I try to turn off automatic downloads in settings>music it does not work.
It will say it’s done but if I close settings and open it up again it has automatically changed back to enable automatic downloads.
How do I stop this from happening?
iPhone 7
Hi willem192,
Thanks for coming to Apple Support Communities for help today. It sounds like you are correctly turning off Automatic Downloads in Settings, but the setting comes back on all on its own.
Have you restarted recently? Restart your iPhone.
Have you updated to iOS 14.3? Update your iPhone, iPad, or iPod touch.
Let us know if the issue continues.
Have a fantastic day!
Hi willem192,
Thanks for coming to Apple Support Communities for help today. It sounds like you are correctly turning off Automatic Downloads in Settings, but the setting comes back on all on its own.
Have you restarted recently? Restart your iPhone.
Have you updated to iOS 14.3? Update your iPhone, iPad, or iPod touch.
Let us know if the issue continues.
Have a fantastic day!
Apple Music Automatic Download
