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Apple Music Automatic Download

I am subscribed to Apple Music, when I try to turn off automatic downloads in settings>music it does not work.

It will say it’s done but if I close settings and open it up again it has automatically changed back to enable automatic downloads.


How do I stop this from happening?

iPhone 7

Posted on Dec 23, 2020 11:40 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 26, 2020 6:57 AM

Hi willem192,


Thanks for coming to Apple Support Communities for help today. It sounds like you are correctly turning off Automatic Downloads in Settings, but the setting comes back on all on its own.


Have you restarted recently? Restart your iPhone.


Have you updated to iOS 14.3? Update your iPhone, iPad, or iPod touch.


Let us know if the issue continues.


Have a fantastic day!

1 reply
Question marked as Top-ranking reply

Dec 26, 2020 6:57 AM in response to willem192

Hi willem192,


Thanks for coming to Apple Support Communities for help today. It sounds like you are correctly turning off Automatic Downloads in Settings, but the setting comes back on all on its own.


Have you restarted recently? Restart your iPhone.


Have you updated to iOS 14.3? Update your iPhone, iPad, or iPod touch.


Let us know if the issue continues.


Have a fantastic day!

Apple Music Automatic Download

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