User profile for user: zacturner1973
zacturner1973 Author
User level: Level 1
8 points

itunes purchase

I purchased the album last year Tool Pnuema and it won't download to itunes nor can i find it in the store to download it. It shows that it was purchased but I'm unable to download it.


Posted on Dec 18, 2020 3:04 PM

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User profile for user: ed2345
ed2345
User level: Level 9
63,296 points

Posted on Dec 18, 2020 5:32 PM

Zac,

If it is not in your purchased list, you will not be able to download it. Check to see if it is hidden ( Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support ). Also, did you make sure that the account you used for the original purchase is the same one you are looking at?

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User profile for user: ed2345
ed2345
User level: Level 9
63,296 points

Dec 18, 2020 5:32 PM in response to zacturner1973

Zac,

If it is not in your purchased list, you will not be able to download it. Check to see if it is hidden ( Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support ). Also, did you make sure that the account you used for the original purchase is the same one you are looking at?

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itunes purchase

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