My order did not withdraw the money

I made an order for a Macbook Air on the 11th of December, and I was emailed that the order is being processed. The strange thing is that no money was withdrawn from my credit card, and I haven't received any updates about the state of my order. Upon checking the page, I still get the processing message with an arriving quote being from 29th of December to 6th of January. I am not sure whether that is normal or that my order couldn't process due to an error?

Posted on Dec 18, 2020 1:56 PM

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Posted on Dec 18, 2020 2:00 PM

That is normal. It will stay in the Processing status until shortly before it ships and your credit card will also be charged just before it ships.

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Jan 15, 2021 9:30 PM in response to Omar_Sadek

Hey, did you receive your macbook within the delivery timeframe?

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My order did not withdraw the money

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