Level 1

4 points

my phone won't shut off and I cant open apps

my phone won't shut off and I cant open apps

iPhone XR, iOS 14

Posted on Dec 16, 2020 04:03 PM

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Top-ranking reply

Level 9

51,989 points

Posted on Dec 16, 2020 04:05 PM

try a force restart

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

see if anything in here helps

About iOS performance on your iPhone, iPad, or iPod touch - Apple Support

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Top-ranking reply

Level 9

51,989 points

Dec 16, 2020 04:05 PM in response to knia18

try a force restart

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

see if anything in here helps

About iOS performance on your iPhone, iPad, or iPod touch - Apple Support

Reply

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my phone won't shut off and I cant open apps

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