my iMac continually runs very slow. I have plenty space, so it is not that.
iMac 21.5″, macOS 11.0
Please determine if the same problems occur in "Safe Mode": How to use safe mode on your Mac.
Please determine if the same problems occur in "Safe Mode": How to use safe mode on your Mac.
I am struggling to find out if I have safe mode. My iMac is 3 years old. It has been a problem always. I have concerted Apple on a few occasions. It gets sorted, then goes slow again. Takes a while to load an app too.
You can determine if your Mac is in Safe Mode with (Apple menu) > About This Mac > System Report > Software.
Under System Software Overview you should see Boot Mode: Safe
If you see Boot Mode: Normal that's not Safe Mode.
Either way if your Mac is running as poorly as you describe a hardware fault is likely to exist. Usually, the cause is a hard disk drive operating in a state of failure. They can be fixed. Observing poor performance in Safe Mode would help confirm that suspicion.
This also assumes the total absence of any non-Apple "anti-virus", "cleaning", or "Internet security" products including "banking security". If you used anything at all in that broad category of utterly useless yet disturbingly popular garbage, don't. A lot of things won't work if you do.
Ok, but to advance troubleshooting you need to boot Safe Mode and observe its operation while in that mode.
Then, restart your Mac normally (not Safe Mode) and observe again.
i have no security as you described. I was always led to believe that with Apple you don’t need any.
Good!
I did the safe mode, that took a long time.
Then it had locked up, so I could not log on. Had to shut it down manually.
I have it on again. Seems ok so far.
Once I had logged on, emails seemed quicker.
I will see how it goes tomorrow.
many thanks for your help.
Hi
it is in Boot Mode Normal
i have no security as you described. I was always led to believe that with Apple you don’t need any.
iMac very slow running
