You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Lock iphone

My ihone is not unlock. Why? I already pay my bill and free mg phone but still can not put my sim in it. My iPhone is in india . I gave this phone to my friend and he is unable to add his sim in it. What to do now?

iPhone X

Posted on Dec 10, 2020 11:39 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 11, 2020 1:07 AM

Unlock what? Carrier or Activation?


Carrier Lock:- Though your iPhone’s original Carrier is not obligatory to unlock your iPhone, but you may know the process here --> How to unlock your iPhone for use with a different carrier ...


If you are the owner of the iPhone or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner of the iPhone and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their apple ID.

1 reply
Question marked as Top-ranking reply

Dec 11, 2020 1:07 AM in response to hasandeep

Unlock what? Carrier or Activation?


Carrier Lock:- Though your iPhone’s original Carrier is not obligatory to unlock your iPhone, but you may know the process here --> How to unlock your iPhone for use with a different carrier ...


If you are the owner of the iPhone or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner of the iPhone and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their apple ID.

Lock iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.