MacBook Pro

Apple advised to install Mac OS Catalina. Now will not start. When I hit the install Mac OS, it just keeps installing Catalina. Over and over. Nothing else.

MacBook Pro 13″, macOS 10.15

Posted on Dec 10, 2020 08:04 PM

Top-ranking reply

MoonJ.

Community Specialist

Posted on Dec 15, 2020 07:48 AM

Hello Buttonwillowbaby.

Thanks for reaching out to Apple Support Communities. We understand that you are having trouble with installing macOS Catalina. We will be glad to assist.

Let's start up in safe mode to see if that helps: How to use safe mode on your Mac

Cheers.

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3 replies

Top-ranking reply

MoonJ.

Community Specialist

Dec 15, 2020 07:48 AM in response to Buttonwillowbaby

Hello Buttonwillowbaby.

Thanks for reaching out to Apple Support Communities. We understand that you are having trouble with installing macOS Catalina. We will be glad to assist.

Let's start up in safe mode to see if that helps: How to use safe mode on your Mac

Cheers.

Dec 15, 2020 04:16 PM in response to MoonJ.

Thank you!

Joseph_S.

Community Specialist

Dec 16, 2020 07:03 AM in response to Buttonwillowbaby

Hi Buttonwillowbaby.

You are very welcome!

Take care.

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MacBook Pro