Apple 4K Dolby Atmos (DD+ / True HD) settings not visible

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Apple 4K Dolby Atmos (DD+ / True HD) settings not visible

Dear all,

I got a Samsung Q7 4K TV with HDMI Arc and with DD+.

Soundsystem is Sonos ARC and using 2.1 high speed HDMI cable.

After the update of ATV4K there is no option in the settings for Atmos. There is only the menu where you can click and change the format to stereo and 5.1 sound - see picture below.

The option immersive audio, where you can choose Atmos, is not available or visible.

Does anybody got the same problem?

Will be this part of the menu only visible if ATV4K is connected to an eARC HDMI port or Dolby Atmos ready TV?

I tought APTV also supports DD+ ?

(technical specs says DD+ yes)

If I’m using an USB port and Dolby Atmos trailer all works fine with my Sonos Arc.

Apple TV 4K, tvOS 14

Posted on Dec 4, 2020 12:53 PM

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Answer 1

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

143,100 points

Dec 4, 2020 1:41 PM in response to Eeeeno

You will only see the Immersive Audio option if the Apple TV 4K detects an Atmos-capable audio system (AV receiver or soundbar) in the HDMI chain, either in a direct connection, or through a TV with eARC.