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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Just got a new phone from a new carrier. Phone works. iMessage and FaceTime don’t. Tried changing settings but can’t choose my phone number. It will only allow my iCloud address. Any help appreciated!
iPhone 12, iOS 14
Kamrn1996 wrote:
Just got a new phone from a new carrier. Phone works. iMessage and FaceTime don’t. Tried changing settings but can’t choose my phone number. It will only allow my iCloud address. Any help appreciated!
click here If you get an error when trying to activate iMessage or FaceTime - Apple Support
Kamrn1996 wrote:
Just got a new phone from a new carrier. Phone works. iMessage and FaceTime don’t. Tried changing settings but can’t choose my phone number. It will only allow my iCloud address. Any help appreciated!
click here If you get an error when trying to activate iMessage or FaceTime - Apple Support
If you got a new phone number, have you changed the number on your Apple ID? You need to change/add the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.
Thanks, Eric! The issue was with my previous service provider. Got it figured out. I appreciate your response!
You are welcome.
Got a new phone from new carrier. Can’t iMessageor facetime.
