You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Watch strap

I recently bought the latest Apple Watch and am absolutely loving it. However, the watch strap frequently unlatches and it falls from my arm, often without me realizing it. I am so disappointed as I’ve already lost my watch twice. Fortunately I’ve managed to recover it. It seems like the old strap was much safer. Does anyone else have this problem? Any idea what I could do without spending more money?

Apple Watch Series 6, watchOS 7

Posted on Dec 2, 2020 5:21 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 2, 2020 8:22 AM

Use one of the old straps on your new watch. Not sure what "New" strap you have, but you may want to chat with Apple directly and see if they can assist.


Get Support – Apple

https://getsupport.apple.com/


You can also access Apple Support by clicking on the "Contact Support" on the upper right hand corner of this page

1 reply
Question marked as Top-ranking reply

Dec 2, 2020 8:22 AM in response to CandicevdW

Use one of the old straps on your new watch. Not sure what "New" strap you have, but you may want to chat with Apple directly and see if they can assist.


Get Support – Apple

https://getsupport.apple.com/


You can also access Apple Support by clicking on the "Contact Support" on the upper right hand corner of this page

Watch strap

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.