You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

macbook pro 2016 black screen, no chime, green caps light

good afternoon, I currently have a 2016 MacBook Pro that has a black screen, when trying to boot I never get a startup chime, I hear the fan sometimes....there is a green caps light as the only indicator that its turned on.....I can hold the power power button to see if it turns off by watching the caps lock...I have tried to use external screen through the usb c port and nothing.....all advice welcomed.

Posted on Dec 1, 2020 3:33 PM

Reply
1 reply

Dec 8, 2020 7:45 AM in response to kendrickfromchesapeake

Hello kendrickfromchesapeake,


Thanks for using Apple Support Communities. We understand your MacBook Pro isn’t turning on. We’re happy to help.


To start, try the steps here: If your Mac doesn't turn on


If that doesn’t resolve your issue, this article provides more in-depth troubleshooting: If your Mac starts up to a blank screen


If you’re still unable to get your MacBook to start, contact Apple Support.


Take care.

macbook pro 2016 black screen, no chime, green caps light

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.