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iPad won’t restart

My iPad won’t restart after the latest update. I tried the hard restart and the screen is still black. Any suggestions?

iPad, iPadOS 13

Posted on Nov 30, 2020 6:11 AM

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Question marked as Top-ranking reply

Posted on Nov 30, 2020 6:18 AM

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

4 replies
Question marked as Top-ranking reply

Nov 30, 2020 6:18 AM in response to Cornbrad

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

Nov 30, 2020 6:14 AM in response to Cornbrad

If you already tried (to no avail) these instructions for a "forced" restart:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears, release that button (ignore all other screens that might appear).

contact Apple Support using this link:--> Get Support

Regards

Giulio

iPad won’t restart

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