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Level 1

4 points

My phone is not charging- what can u do?

My phone is not charging

iPhone X, iOS 14

Posted on Nov 29, 2020 5:05 PM

Top-ranking reply

Level 9

51,929 points

Posted on Nov 29, 2020 5:11 PM

review this support article

try a different cable, try a different charger..

if you look up into the charging port with a flashlight, do you see debris in there?

If so and you have to clean it out.. make sure to power off your phone (Settings > General > Shut down)

then use something non metallic (ie a toothpick, possibly shaved down to fit better) to carefully pull out any obstructions

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