USB to Gigabit Ethernet Adapter won't work

I've upgraded to Big Sur and my old USB to Gigabit Ethernet Adapter won't work? What can I do?


MacBook Pro 15″, macOS 11.0

Posted on Nov 24, 2020 08:52 PM

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Posted on Nov 26, 2020 04:14 PM

Ok, from the apple menu, select about this mac, and then click on the system report button. That should launch the System Information application. At the bottom of the hardware list is USB. Select that. It will show you what is currently plugged into your USB ports. Plug in your usb to ethernet dongle and let us know if it shows up. Also, have you tried different USB ports on the laptop? And with your laptop plugged in to power?



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Question marked as Top-ranking reply

Nov 26, 2020 04:14 PM in response to JohnF123

Ok, from the apple menu, select about this mac, and then click on the system report button. That should launch the System Information application. At the bottom of the hardware list is USB. Select that. It will show you what is currently plugged into your USB ports. Plug in your usb to ethernet dongle and let us know if it shows up. Also, have you tried different USB ports on the laptop? And with your laptop plugged in to power?



Nov 26, 2020 08:56 PM in response to Paul Conaway

Adapter is J5create model jue130. It worked before I upgraded to Big Sur. Went to J5create website to get new driver and found this message "Attention macOS® 11 Big Sur users: j5create USB™ Display and USB™ Ethernet adapters are not currently compatible with macOS® Big Sur 11.

To avoid loss of functionality with the j5create USB™ Display and USB™ Ethernet adapters, we advise all Mac® users to delay updating to macOS® Big Sur 11."

When will it be compatible?

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USB to Gigabit Ethernet Adapter won't work

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