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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
yo. I was trying to update my iphone 7 plus but it keeps on saying that i am "unable to install update." i've tried restarting my phone and clearing up some space. i have about 5.5 gb of space available. i haven't tried using itunes, though i assume that also wont work, so please leave some solutions. thank you so much!
edit: i just realized my laptop isnt good enough to get itunes, so that's out of the picture
iPhone 7 Plus
hi! i actually fixed it already, i just forgot to say that i did. i found out my pc was actually able to install itunes, i just had to update itunes to its latest version. i also had to remove a password from my phone so it didn't require a password to unlock it. turning off low power and leaving the screen on while it updates also helps
hi! i actually fixed it already, i just forgot to say that i did. i found out my pc was actually able to install itunes, i just had to update itunes to its latest version. i also had to remove a password from my phone so it didn't require a password to unlock it. turning off low power and leaving the screen on while it updates also helps
Hi myoukyomou,
Thank you for posting in the Apple Support Communities. It sounds like you're having trouble updating iOS correct? We'll do our best to provide some guidance to help you out. If you've already followed the steps we've linked below, you may want to consider asking a family member or friend if you can use their computer to update. If that isn't an option, you would likely need to visit an Apple Store to get help updating.
If your iPhone, iPad or iPod touch won’t update
Please let us know if you have any additional questions. We're always happy to help.
Cheers!
Unable to update to ios 14.2
