unlock my old iphone

Hello lucyrodrigues,

Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to unlock your old iPhone. To help with this, the following article will be helpful in troubleshooting and resolving your issue of not remembering the passcode of your old iPhone:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

Cheers!

Thanks for replying, lucyrodrigues, and that additional info, it really helps! If you are not able to follow the steps in the Apple resource already supplied for this specific issue, please contact Apple directly for further assistance.

Get Support 

Have a great day and thanks for using the Apple Support Communities!