FaceTime not ringing on Mac after Big Sur update

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FaceTime not ringing on Mac after Big Sur update

Since updating to Big Sur last week, incoming FaceTime calls no longer ring my 2019 Retina 5K 27-inch iMac. My iPhone, iPad (iOS and iPadOS 14.2), and MacBook Pro (High Sierra) all ring and I can answer the call on any of them, but on my iMac I see no indication about an incoming call. If FaceTime is open on my iMac when the call comes in, I immediately see the incoming call listed as a Missed Call while my other devices continue to ring, but I can't answer on my iMac. I can still make outgoing FaceTime calls on my iMac as usual.

So far, I've restarted my iMac, and I've signed out of FaceTime and signed back in. Does anyone have any suggestions? Thanks.

Posted on Nov 18, 2020 12:24 PM

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Answer 1

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garchow1 Author

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Nov 24, 2020 6:29 PM in response to garchow1

After noticing that regular phone calls also weren't ringing on my Mac, I figured out that Do Not Disturb was set to Always On. I hadn't realized that in Big Sur the Do Not Disturb icon in the menubar is solid when it's on and faded back when it's off.

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Answer 2

Dec 24, 2020 6:22 AM in response to garchow1

Sometimes it is so easy to solve a problem. Im struggling with this issue since I installed Big Sur. That means that the not disturb feature should be visually prominent, directly on the menu bar. Even breathe-like blinking perhaps. Just a suggestion.

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FaceTime not ringing on Mac after Big Sur update

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